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FAQ
Frequently Asked Questions
What is your minimum order quantity?▾
MOQ varies by product category. For plates, we typically work with container-level orders. For consumables and laminating films, we can accommodate smaller trial orders. Contact us with your specific needs.
How do you ensure product quality?▾
We follow a three-stage quality process: supplier vetting (factory audits, certification checks), sample verification (pre-shipment testing), and shipment inspection (final quality check before dispatch).
What countries do you serve?▾
We currently serve clients in over 30 countries across Europe, Asia-Pacific, South America, and Africa. We handle export documentation and can arrange shipping to most major ports.
How quickly can I expect a quotation?▾
We provide detailed quotations within 48 hours of receiving your requirements. For standard products with clear specifications, we can often respond within 24 hours.
Do you offer sample evaluation before ordering?▾
Yes, we strongly encourage sample evaluation. We can arrange product samples for testing on your press before you commit to a full order. Sample costs and shipping arrangements are discussed case by case.